On Demand
Support Portal.
Secure access to remote support, documentation, and client services for United Force clients.
Connect with a United Force
engineer right now.
Our remote support platform allows a United Force engineer to securely connect to your computer, diagnose issues, and resolve problems, without anyone needing to come on-site. Sessions are encrypted, audited, and can be terminated by you at any time.
How Remote Support Works
You'll be taken to our secure ScreenConnect portal. If prompted, download the small session client, it's removed automatically when the session ends.
Call us at 424-322-9165 or email support@unitedforce.net to let us know you're connected. We'll join the session and you'll see everything we do on screen.
Once the issue is resolved, the session ends and the client software is removed. You're always in control; you can end the session at any point by closing the window.
We're here when you need us.
424-322-9165
Available during business hours. After-hours emergency support for managed services clients.
Call Nowsupport@unitedforce.net
For non-urgent issues. We respond to all emails within 1 business hour during operating hours.
Send EmailOpen a Ticket
Submit a detailed support request with all relevant information. Best for complex issues or when you need to attach screenshots.
Open TicketInterested in becoming one?
Remote support access is reserved for existing United Force clients. If you're interested in becoming a client, we'd welcome a conversation about how we can support your firm.